Team desk with laptops, documents, and tools for an operational workflow.
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Restaurants, clinics, hospitality brands, and local operators.

Review Responder

Turn every review into a faster response and a stronger local reputation.

Built for teams that need review monitoring, AI replies, and operational consistency across every location.

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Quick view
From EUR 39/mo

You can review pricing and activate this product from the app today.

Unified review inbox across channels
AI-assisted responses with approval controls
Multi-location visibility and sentiment tracking

What problem it helps solve

Repeated customer-facing work often becomes slow or inconsistent when it stays fully manual.

Best fit

Restaurants managing Google Business reviews
Clinics reviewing sensitive patient feedback before posting
Local service businesses standardizing owner-approved replies
Teams tracking response coverage across locations

How teams use it

1

Connect the review sources you already monitor and pull new feedback into one queue.

2

Generate response drafts with approval controls so every reply still passes through your team.

3

Track sentiment, response speed, and recurring issues across locations before they become bigger reputation problems.

What your team gets

Respond faster where silence hurts most

New reviews appear in one place so the team can prioritize the highest-risk items before response time slips.

Keep reply quality consistent

AI drafts help the team reply with the right tone and structure even when multiple locations or staff members are involved.

Spot patterns before reputation drops

Sentiment and issue tracking make it easier to see recurring operational problems instead of handling every review in isolation.

What is included

The core capabilities and tools your team actually uses in daily work.

Capability

Unified review inbox: keep incoming reviews from multiple sources in one operational view.

Capability

Draft responses with approval: move faster on replies without losing control over the final message.

Capability

Sentiment and trend visibility: identify common complaints, recurring wins, and locations that need attention.

Capability

Operational follow-up: use review patterns to trigger service improvements, not just reactive replies.

Free trial step

Try one reply before you buy.

You can search your business, preview up to five public Google Maps reviews, choose one, and create one suggested reply. The full inbox and posting stay inside Review Responder.

1 review selected from public preview
Short instructions for tone and intent
One approval-ready AI reply
Clear next step to buy
Demo

Example: organize hotel review replies

A small team reviews new public feedback, gets suggested replies in the right tone, and approves what gets sent. This is a demo, not a real customer story.

  • Positive reviews get answered faster.
  • Sensitive feedback stays with the team.
  • The team keeps final approval before every reply.

Common questions

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